Privacy policy

Controller

Quantum Qube Mateusz Wójt-Mossakowskiul. 1 Maja 10, 96-100 Skierniewice, PolandNIP: PL8361820177Email: support@elmagicobeats.com

What we collect and why

• Orders — email, products, amounts, country, and payment references, to deliver your purchase, provide support and meet accounting duties (legal basis: contract; legal obligation). Card details never reach us; Stripe/Link processes payment.
• Account (optional) — name, email and sign-in data, managed by our authentication provider, to give you a library of your purchases (contract).
• Downloads — time, file and approximate country of each download, to prevent abuse of download links (legitimate interest).
• Newsletter (optional) — email and signup source, only after you confirm (consent). Unsubscribe from any email.
• Reviews — your review and a short display name such as "Ana L." (contract; your choice to post).
• Security — bot checks on forms and error reports from the site, without personal data where possible (legitimate interest).

Cookies

We only use cookies that the store needs to work: your sign-in session, your cart and your chosen currency. We don't use advertising or tracking cookies. Site statistics come from Cloudflare Web Analytics, which is cookieless and doesn't identify you.

Who processes data for us

• Stripe / Link — payments, tax, receipts and fraud prevention (also an independent controller for the payment)
• Clerk — accounts and sign-in
• Convex — application database
• Cloudflare — hosting, file storage, bot protection (Turnstile) and cookieless analytics
• Resend — transactional and newsletter email
• Sentry — error reporting

Some providers process data outside the EEA; transfers rely on the EU–US Data Privacy Framework or Standard Contractual Clauses.

How long we keep it

Order and invoice data: as long as accounting law requires (in Poland, generally 5 years after the end of the tax year). Account data: until you delete your account. Newsletter: until you unsubscribe. Download logs: 2 years.

Your rights

You can ask for a copy of your data, its correction or deletion, restrict or object to processing, and data portability. Email support@elmagicobeats.com. You can also complain to your data protection authority — in Poland, the Prezes Urzędu Ochrony Danych Osobowych (UODO).